I subscribed and paid $39, but still the courses are not available for me. I logged in and navigated to Full Online Academic IELTS course link and clicked the dropdown menu, Listening Section Part A is accessible by default, when I click Listening Section Part B it give link which says Full course only, when I click the link it again navigates to payment page, which indicates that I have to make the payment again. Please help
I can’t seem to locate your billing information. In order to help you further, please indicate:
a. When you made each payment (mm/dd/yyyy)
b. Then exact name that you used in your billing information;
c. The email that you used in your billing information
d. The transaction ID if you have it in your post-purchase email receipt
This will help us to locate your payment and make the necessary corrections.