Reply To: AEHelp subscription issues


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#2699

aeadmin
Keymaster

Hi Michael,

I can’t seem to locate your billing information. In order to help you further, please indicate:

a. When you made each payment (mm/dd/yyyy)
b. Then exact name that you used in your billing information;
c. The email that you used in your billing information
d. The transaction ID if you have it in your post-purchase email receipt

This will help us to locate your payment and make the necessary corrections.